Proper care extends the life of your Bensation handbag and keeps it looking its best. Follow these guidelines based on your bag's material.
Daily Care
- Store your bag in the dust bag provided when not in use
- Avoid overloading — keep the weight balanced to preserve the shape
- Keep away from direct sunlight for extended periods to prevent colour fading
- Avoid contact with perfume, hairspray, and harsh chemicals
- Wipe the surface with a soft, dry cloth after each use to remove dust
PU Leather & Faux Leather
- Wipe clean with a slightly damp cloth; avoid soaking the material
- Do not machine wash or tumble dry
- Store in a cool, dry place away from heat sources
- Use a leather conditioner designed for PU or faux leather every 3 to 6 months to maintain softness
- If the bag gets wet, blot gently with a clean cloth and let it air dry naturally
Croc Embossed Leather
- Use a soft brush to clean the embossed texture and remove dust from grooves
- Apply a small amount of leather cream with a soft cloth, following the grain
- Avoid excessive moisture — the embossed surface can trap water
- Store stuffed with tissue paper to maintain the structured shape
Premium Leather
- Natural leather develops a unique patina over time — this is a sign of quality
- Condition with a high-quality leather balm every 2 to 3 months
- Address scratches gently by rubbing with a soft cloth — the natural oils help restore the finish
- Keep away from prolonged sun exposure to prevent drying and cracking
- For stubborn stains, consult a professional leather cleaner
Woven & Fabric Bags
- Spot clean with a mild soap solution and a damp cloth
- Do not machine wash — this may distort the weave
- Allow to air dry completely before storing
- Use a fabric protector spray to guard against stains and water
- Keep sharp objects away from the bag to prevent snagging
Hardware Care
- Wipe zippers, buckles, and clasps with a dry cloth after use
- Do not force or pull zippers — if a zipper sticks, gently clean the teeth with a soft brush
- For gold-tone or silver-tone hardware, use a non-abrasive metal polish if tarnishing occurs
What to Avoid
- Do not use bleach or abrasive cleaners
- Do not expose your bag to extreme heat or cold
- Do not sit on or place heavy items on your bag
- Do not carry items with sharp edges without a pouch